![]() App integrationīeyond video calling and chat, if you plan on using software to collaborate on documents and projects as a team, you’ll want a platform that facilitates this. If you anticipate needing more people involved in meetings – particularly if you are a medium-sized or larger organisation – you may want to to look for a plan that allows for this. As we mentioned earlier, most services offer a free plan that will come with a lower cap on the number of people that can participate in a meeting – commonly around the 100-200 mark. Needless to say, any video-conferencing platform should have the capability to support the size of your workforce. SEE: Virtual hiring tips for job seekers and recruiters (free PDF) (TechRepublic) 3. ![]() With this in mind, organisations should ensure that the video-conferencing tools that they select feature robust security controls, and consider the need for things like meeting passwords, encrypted chats and robust admin controls that allow hosts to permit, deny and eject meeting participants where necessary. Remote working during the COVID-19 pandemic has raised all manner of issues around IT security, namely that businesses have lost a great deal of visibility on the devices accessing their networks. Springing for a subscription usually means you can include more people in a meeting at one time, get better user management and administration controls and benefit from third-party app integration, to name but a few benefits. Many video-conferencing tools offer a free version, although these are often limited in their features and can include caps on the number of participants that can take part in a video meeting, as well as a time limit for meetings themselves. Price should by no means be the defining factor in your decision, but it’s a good place to start. ![]() *Skype for Business is being replaced by Microsoft Teams What to consider when selecting a video conferencing tool 1. The below table – which is by no means exhaustive – represents six commonly used video-conferencing platforms and chat apps, alongside some of the features worth considering when shopping around. Still, with a little research you can ensure that you are selecting the right service for your businesses’ particular requirements. Microsoft Teams, Google Meet, Cisco Webex and Skype: Choosing the right video-conferencing apps for you (free PDF) (TechRepublic)Įach video-conferencing service comes with its own list of pros and cons, as well as a variation in what it offers. This includes Cisco’s Webex – a webinar platform long-favored by organisations all over the world – as well as BlueJeans, which was recently snapped up by Verizon to become part of the telecom company’s 5G portfolio. There are a number of well-established providers that have been offering video-conferencing software for years, with equally rich feature sets. Of course, Zoom, Microsoft and Google aren’t the only companies competing in this space – far from it. Onsite work will be billed at the daily on-site rate of 500GBP per day with a minimum of 1 day.Video-conferencing services: which one should I choose? Additional tickets will be billed at 75GBP per ticket. P2 = certain units and features units working Example: A phone is not responsive or a Webex Board is now joining meetings. Our support team, equipped with detailed knowledge and documentation of your environment can also respond quickly to requested changes to your platform, ranging from Moving/Adding/Deleting users, registering new hardware, enabling and modifying features, and other services that keep your system running at optimal performance so you can focus on your business.Īdministrative support is remote only. Our administrative support option is valuable as it gives you the option to call us for support in order to resolve your issues with speed and urgency.
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